Quality

UKAS Certified Quality Management System to BS EN ISO 9001 : 2015

Trusted by Industry. Committed to Quality.

Holme Dodsworth Metals Ltd is one of the UK’s foremost non-ferrous metal stockists and a leading manufacturer’s agent, supplying an unrivalled range of high-quality non-ferrous metals in all forms. With a heritage spanning over 60 years, we remain a UK family-owned and operated business, committed to excellence in all areas.

Our nationwide network of strategically located branches—including Basingstoke, Bristol, Luton, Manchester, Newcastle Upon Tyne, Plymouth, Rotherham, Walsall and Witham (Essex)—ensures responsive, local service with national reach.

Relentless Commitment to Quality

Every site within our operation is accredited to BS EN ISO 9001, reinforcing our assessed capability and dedication to maintaining the highest standards. Our integrated Quality Management System (QMS) and custom ERP platform allow us to seamlessly manage stock, monitor performance, and continually refine our processes.

We don’t just aim to meet expectations—we aim to exceed them. Through rigorous management reviews and a culture of continuous improvement, we actively pursue measurable progress in our quality objectives.

Customer Satisfaction at Our Core

We pride ourselves on delivering not only quality materials but also an outstanding customer experience. That’s why our customers consistently rate us highly, with Net Promoter Scores (NPS) that reflect exceptional satisfaction and loyalty.

From initial inquiry to order fulfilment, our knowledgeable and experienced team ensures that every interaction is efficient, reliable, and tailored to your needs. Many of our customers tell us they choose Holme Dodsworth because of our personal service, product availability and dependable delivery performance.

People and Products You Can Rely On

Our success is built on our people. From sales through to logistics, our team combines deep industry knowledge with a hands-on approach. With decades of collective experience, we provide not just products—but trusted guidance and long-term partnerships.

At Holme Dodsworth, we hold one of the widest and most diverse stock ranges in the industry, ready to support your requirements—whether standard or specialist, large or small.

100% Satisfaction. 100% Commitment.

We aim for 100% customer satisfaction, 100% of the time—and we back this ambition with the systems, people, and service culture to make it a reality.

Newcastle		Manchester		Rotherham		Walsall	Luton
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Basingstoke		Plymouth		Bristol		Essex		HD Quality Policy
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